Job Title: Remote Chat Customer Service Specialist
Compensation: $25–$35 per hour, paid weekly
Location: Fully remote – global applicants accepted
Schedule: Flexible shifts; 15–40 hours per week, 4–8 hour blocks
Experience Required: None – full training provided
Education Required: No degree necessary

Company Overview
A fast-growing digital subscription and e-learning platform is expanding its remote customer service team. They are hiring for chat customer service jobs remote to provide excellent, text-based support to a diverse global user base. This fully remote role offers flexibility, competitive pay, and a phone-free work environment.

Role Summary
As a Remote Chat Customer Service Specialist, you will assist customers through live chat, helping with login issues, billing questions, subscription management, and basic troubleshooting. Using detailed scripts and workflows, you will deliver consistent and professional service.

Key Responsibilities
– Respond promptly to live chat inquiries
– Assist users with account access, billing updates, and subscription changes
– Use company-approved scripts and SOPs
– Document interactions and escalate complex issues as needed
– Maintain courteous and empathetic communication

Why This Role Is a Great Fit
– 100% chat-based communication with no phone calls
– Flexible scheduling to fit your lifestyle
– Weekly pay with raise opportunities
– Entry-level friendly with full training
– Supportive remote team environment

Technical & Skills Requirements
– Laptop or desktop with Google Chrome
– Reliable internet connection (10 Mbps minimum)
– Typing speed of 45 WPM or higher
– Strong written English skills
– Ability to multitask and follow instructions

Compensation & Scheduling
Starting pay: $25/hour
Raise potential to $30–$35/hour after 30 approved shifts
Self-scheduled shifts available 24/7
Minimum 15 hours per week

Training & Onboarding
– 2-hour online onboarding session
– Simulated chat practice
– First shift monitored by QA
– Paid work begins within 3–5 business days

Sample Shift
Help customers with password resets, applying promo codes, and billing updates—all via live chat with scripted responses.

Employee Testimonials
“This role fits my schedule perfectly and offers great support.” – Alicia K., Miami
“The training made me confident, and I love the no-phone format.” – Carlos G., Madrid

FAQs
Is this phone-based? No, chat only.
Can I work part-time? Yes, flexible scheduling.
Do I need experience? No, training provided.

Apply Now – Join Our Remote Chat Team
Click Apply Now to start your remote chat customer service career. Work from anywhere, earn weekly, phone-free.