
Job Title: Remote Chat Representative
Compensation: $25–$35 per hour, paid weekly
Location: Fully remote – open to global applicants
Schedule: Flexible 15–40 hours/week; shifts of 4–8 hours
Experience Required: None – full training provided
Education Required: No degree necessary
Company Overview
An established digital services company supporting subscription platforms and e-learning businesses is expanding its remote team. They are hiring for chat representative jobs to provide high-quality, chat-based customer support to users worldwide. This phone-free position is ideal for those seeking structured remote work with flexible hours and consistent pay.
Position Summary
As a Chat Representative, you will assist customers through live chat, addressing questions related to account access, billing, subscription management, and basic troubleshooting. Using company-approved scripts and workflows, you will deliver professional, effective support.
Responsibilities
– Respond promptly to incoming live chat requests
– Help customers with password resets, billing updates, and subscription changes
– Use templated replies and follow SOPs for consistency
– Accurately document and escalate complex issues
– Maintain a positive and professional communication style
Why This Role Is Ideal
– 100% chat-based—no phone or video required
– Flexible scheduling to fit your needs
– Weekly pay with opportunities for raises
– Entry-level friendly with comprehensive training
– Supportive remote work culture
Requirements
– Laptop or desktop with Google Chrome browser
– Stable internet connection (minimum 10 Mbps)
– Typing speed of 45+ WPM
– Strong written English skills
– Ability to follow instructions and work independently
Compensation & Scheduling
Starting pay: $25/hour
Raise potential to $30–$35/hour after 30 approved shifts
Shifts available 24/7. You select your schedule weekly. Minimum 15 hours/week.
Training & Onboarding
– 2-hour online orientation
– Simulated chat exercises
– First shift monitored by QA
– Paid work begins within 3–5 business days
Example Shift
During a Tuesday evening shift, you help users reset passwords, apply discounts, and update billing information—all via live chat, using scripted responses.
Employee Feedback
“This role fits perfectly with my schedule. The training made it easy to get started.” – Grace L., Denver, CO
“I love the flexibility and that I never have to make a phone call.” – Nate R., Dublin, IE
FAQs
Is this job phone-based?
No. This position is strictly chat-based.
Can I work part-time or nights?
Yes. Shifts are flexible and self-selected.
Do I need experience?
No. Full training is provided.
Apply Now – Start Your Remote Chat Career
Click the Apply Now button to join a growing team of remote chat representatives. Work from anywhere, get paid weekly, and enjoy a phone-free environment.
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