Jobtacular Featured Image

Position title
Digital Chat Concierge – Remote, No Experience Needed
Description

Why This Role Matters

A leading online lifestyle platform is hiring Digital Chat Concierges to deliver personalized, text-based support to its community of users. This fully remote role offers a rare chance to join a growing digital team and get paid up to $35/hour—even if you’ve never worked in customer service or held a formal degree.

Your Mission as a Chat Concierge

Provide Concierge-Level Assistance

When customers land on the site with questions or need guidance—about subscriptions, account settings, or product recommendations—you’ll be their trusted virtual concierge, crafting thoughtful, accurate replies using a set of curated response templates.

Use the Concierge Toolkit

Our custom chat dashboard includes quick-select phrases, rich knowledge-base links, and user context. You’ll learn to navigate these tools so your messages feel both personal and professional.

Elevate Customer Delight

Beyond solving issues, you’ll add warmth and clarity to each interaction—ensuring every user feels heard and valued. Small touches, like using the customer’s name or offering extra tips, are encouraged.

Seamless Handoff for Complex Requests

Some scenarios—like refund approvals or technical bug reports—require specialist input. You’ll smoothly transfer these chats to advanced teams, ensuring no customer falls through the cracks.

Who Thrives as a Digital Chat Concierge?

  • Newcomers to remote work who love written communication
  • Self-motivated individuals with a flair for problem-solving
  • Those seeking a quiet, phone-free work environment
  • People eager for flexible schedules without rigid time clocks

Core Requirements

  • No degree or professional experience required
  • Fluent written English with excellent grammar
  • Typing proficiency (30+ WPM recommended)
  • Reliable high-speed internet and a quiet workspace
  • Access to a desktop or laptop computer (no mobile devices)

Perks & Compensation

  • Base pay up to $35 per hour, depending on shift and performance
  • Weekly direct deposit to your bank or payment service
  • Flexible shift selection with morning, evening, and weekend slots
  • Paid onboarding and ongoing skill-building resources
  • Potential career growth into senior support or community roles

Onboarding Path

New hires complete a brief, self-guided training module featuring real-world chat simulations, tool walkthroughs, and brand voice guidelines. Most concierges finish training in under 72 hours and move into live shifts immediately thereafter.

Frequently Asked Questions

Is this position open worldwide?

Yes—applicants from any country with stable internet and English fluency are welcome.

Do I need to install special software?

No downloads required. Our platform runs entirely in your web browser.

Do I ever make phone calls?

Never. All interactions are text-based; your voice stays offline.

Can I set a part-time schedule?

Absolutely. Whether you want 10 hours or 40 hours per week, you choose your shifts in advance.

Apply Today

Become a Digital Chat Concierge and start earning from home without the usual hurdles. If you’re ready to make an impact through thoughtful messaging, apply now and join a supportive, remote-first community dedicated to exceptional service.

Disclosure

  Disclaimer: Please note that Jobtacular.com is NOT a recruitment agency. We are not an agent or representative of any employer.Marketing Disclosure: This website is a marketplace. As such you should know that the owner has a monetary connection to the product and services advertised on the site. The owner receives payment whenever a qualified lead is referred but that is the extent of it.Be sure to check out our partner sites at RemoteJobsSite.com, YourRemoteWork.com and Joballstar.com

Base Salary
$25-$35 Per hour
Industry
Customer Service
Job Location
Remote work possible
Date posted
September 21, 2025
Valid through
January 1, 2029
PDF Export
Close modal window

Thank you for submitting your application. We will contact you shortly!