Job Title: Remote Full-Time Customer Support Associate – Online Messaging Only
Compensation: $25–$35 per hour, paid weekly
Location: Fully Remote – Accepting applicants worldwide
Schedule: Full-time; flexible 6–8 hour shifts, minimum 30–40 hrs/week
Experience Required: None – beginner-friendly onboarding
Education Required: No degree required

About the Company
This digital membership and subscription service delivers premium online learning tools, wellness programs, and self-development resources to thousands of users globally. The company has grown rapidly thanks to its clear, user-first philosophy, including a strict no-phone customer support model. To keep up with increasing demand, they are expanding their team of full-time remote messaging support agents—dedicated to helping customers thrive through fast, structured chat and email assistance, not phone calls or cold contacts.

Position Overview
Searching for full time online customer support jobs remote that don't require endless Zoom meetings or headset juggling? This role lets you work in a calm, focused environment providing chat and email support for real users. You’ll troubleshoot basic issues like account logins, subscription adjustments, and product questions—always using structured workflows and written communication.

Core Responsibilities
– Manage customer inquiries via live chat and email support queues
– Help users with account access, billing updates, renewals, and feature navigation
– Use templated scripts and support workflows for consistency and speed
– Escalate complex technical or account-specific issues to senior support
– Maintain accurate case notes and ticket tagging for team records
– Deliver clear, supportive written communication that aligns with brand tone

Why You’ll Love This Full-Time Role
– 100% written support. No phones, no video meetings
– Structured full-time work. Predictable shifts and steady hours
– Weekly pay. Get direct deposit every Friday
– Global flexibility. Work from anywhere with internet access
– Professional growth. Build real customer success skills you can use anywhere

Minimum Requirements
– Laptop or desktop computer with Chrome browser
– Reliable internet connection (minimum 10 Mbps)
– Typing speed of 45+ WPM
– Strong written English skills and attention to tone
– Ability to self-motivate and stay productive during remote shifts

Compensation & Schedule Details
Starting pay: $25/hour
Eligible for pay increases to $30–$35/hour after 30 evaluated shifts with strong QA scores

You’ll self-schedule full-time shifts weekly. Morning, evening, overnight, and weekend shift options are available to fit different time zones.

Training Program
– 2-hour onboarding module covering systems, workflows, and customer communication
– Simulated chat and email ticket handling
– First monitored shift with live feedback and support
– Full paid work starts within 3–5 business days after completion of onboarding

Sample Shift Experience
You log in for a 9 AM–5 PM shift. A customer needs to update their credit card—you send clear, step-by-step guidance. Another asks how to redeem a loyalty coupon—you apply it via admin tools. A third can’t find their access link—you resend it with confirmation. Every case is calm, structured, and handled through messaging tools.

What Full-Time Agents Say
“I was tired of phone-based customer service jobs. This position lets me work remotely, handle real user issues, and avoid phones completely.” – Avery S., San Diego, CA
“Building a career in customer success felt impossible until I found this role. Now I get full-time hours, weekly pay, and real skill-building without burnout.” – Mohammed K., London, UK

FAQs
Is this truly a phone-free role?
Yes. All communication is via chat and email. No calling ever required.

Do I have to work standard 9–5 hours?
No. Full-time simply means 30–40 hours/week. You pick your shifts.

Is this open to applicants outside the U.S.?
Yes. The company hires globally.

Apply Now – Full-Time Remote Work Without the Phone Burnout
Click the Apply Now button to apply for one of the best full time online customer support jobs remote. Train fast, work anywhere, and enjoy reliable income doing meaningful customer support—100% online.