Revenue Operations & CRM Systems Specialist (SaaS) — Enterprise Workflow AI (Remote AI Evaluation Contract)

Join Jobtacular as a remote Revenue Operations & CRM Systems Specialist (SaaS) — Enterprise Workflow AI (Remote AI Evaluation Contract) ($45 - $90/hour). We partner with leading AI research laboratories across major English-speaking markets to evaluate complex responses, design realistic domain scenarios, and calibrate next-generation foundation models using deep professional expertise in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts.

What You Will Do

• Surface and document instances of policy conflicts, outdated automations, duplicate entities, permissions mismatches, and ambiguous or undocumented processes.
• Draft precise operational prompts and recommendations that outline the correct handling of complex or ambiguous scenarios within the SaaS revenue stack.
• Evaluate and articulate the desired state of underlying data, correcting discrepancies and ensuring logical consistency across systems.
• Record your reasoning, including rationale for changes made and areas intentionally left untouched, to support transparent operational decision-making.
• Apply critical judgment and operational expertise when faced with conflicting rules or cascading changes that impact multiple systems.
• Deliver thorough written documentation that can serve as reference for both technical and non-technical stakeholders.
• Demonstrated professional or academic background in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting.

Who We Are Looking For

• Experience working with at least two adjacent SaaS revenue tools such as billing/subscription management, CPQ/quoting, ticketing/support, project tracking, or automation/integration platforms.
• Background in SaaS environments, especially in fintech, healthtech, insurtech, or companies with complex, multi-product implementations.
• Proven ability to assess and manage changes that cascade across interconnected systems, ensuring comprehensive operational integrity.
• Comfort navigating and documenting grey areas and exceptions in written policy, particularly around renewals and entitlement changes.
• Professional English proficiency, with strong skills in articulating nuanced reasoning and operational trade-offs in both written and verbal communication.
• Compensation Band: $45 - $90/hour
• Work Location: Remote (100% Remote / Asynchronous Flexibility)

Compensation & Remote Structure

• Compensation Rate: $45 - $90/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Agency: Jobtacular

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.