Job Title: Remote Online Chat Support Specialist
Compensation: $25–$35 per hour, paid weekly
Location: Remote – Open worldwide
Schedule: Flexible; 15–40 hours per week, 4–8 hour shift blocks
Experience Required: None – training included
Education Required: No degree necessary

Company Overview
A fast-growing digital platform offering subscription services and e-learning tools is expanding its remote support team. They are hiring for online chat support jobs to provide exceptional text-based customer service. This is a fully remote role ideal for individuals looking for structured, entry-level work without any phone calls or sales duties.

Position Summary
As an Online Chat Support Specialist, you will assist customers via live chat with account access, billing questions, subscription changes, and basic technical troubleshooting. The company provides detailed scripts and an internal knowledge base to ensure consistent and accurate communication.

Key Responsibilities
– Respond promptly to live chat inquiries
– Use company-provided templates and procedures to resolve issues
– Document all interactions accurately and escalate complex problems
– Maintain a professional and empathetic tone in all communication
– Ensure customer satisfaction and timely resolution of requests

Why This Job is a Good Fit
– 100% chat-based—no phone or video calls
– Flexible scheduling to accommodate your lifestyle
– Weekly pay with opportunities for raises
– Beginner-friendly with comprehensive training
– Supportive remote team environment

Technical Requirements & Skills
– Laptop or desktop with Google Chrome
– Reliable internet connection (minimum 10 Mbps)
– Typing speed of 45 WPM or higher
– Strong written English skills
– Ability to follow instructions and work independently

Compensation and Scheduling
Starting pay: $25/hour
Raise potential: $30–$35/hour after 30 QA-approved shifts

You select your shifts weekly via a scheduling platform. Shifts available 24/7. Minimum commitment of 15 hours per week.

Training & Onboarding
– Two-hour virtual training session
– Practice with simulated chats
– First live shift monitored by QA
– Paid shifts typically begin within 3–5 business days

Example Shift
During a Wednesday afternoon shift, you help customers reset passwords, apply discount codes, and update billing information—all through live chat using templates and internal tools.

Employee Testimonials
“This role fits my schedule perfectly, and the support from the team is excellent.” – Alicia K., Miami, FL
“The training made me confident to start, and I love working without phone calls.” – Carlos G., Madrid, ES

FAQs
Do I have to make phone calls?
No. This is strictly a chat-based position.

Can I work part-time?
Yes. You choose your hours weekly.

Do I need previous experience?
No experience required; training is provided.

Apply Now – Flexible Remote Chat Support Work
Click the Apply Now button to apply for one of the best online chat support jobs available. Work from anywhere, get paid weekly, and enjoy a phone-free remote job.