Job Title: Remote Customer Chat Assistant
Compensation: $25–$35 per hour, weekly pay
Location: Fully Remote – Accepting international applicants
Schedule: Adjustable 4–8 hour shifts; 15–40 hrs/week
Experience Required: None – full training included
Education Required: No formal education required

Company Overview
A digital-first platform offering software tools and e-learning products for small business owners is building out its messaging-based support team. With user growth accelerating, the company is hiring for remote chat assistant careers—a structured, written-only support role ideal for those who want dependable pay, quiet working conditions, and total schedule control.

Key Responsibilities
– Respond to customers through real-time messaging platforms
– Assist users with account recovery, subscription adjustments, and billing issues
– Use reply templates, internal documentation, and ticket tagging standards
– Follow customer workflows to ensure fast, accurate resolutions
– Escalate support tickets to advanced teams when necessary

Why You’ll Like This Opportunity
– 100% written communication—never answer a call
– Choose the hours that fit your lifestyle
– Weekly direct deposit
– Career-building experience without needing experience
– Calm, focused workflow

Required Tools & Skills
– Desktop or laptop with updated browser (Chrome recommended)
– Stable Wi-Fi (minimum 10 Mbps)
– Typing speed of 45 WPM or higher
– Strong written English skills
– Detail-oriented mindset and ability to follow written instructions

Compensation Details & Shift Availability
Starting wage: $25/hour
Opportunity for $30–$35/hour after consistent QA approval over 30 shifts

Shifts available seven days a week, including overnight and weekends. Minimum 15 hours/week commitment.

Training Schedule
– Self-directed 2-hour onboarding
– Ticket simulation practice with real examples
– First shift includes QA guidance
– Paid assignments begin in under a week

Example Shift Walkthrough
During a Thursday evening shift, you assist users resetting their passwords, one applying a discount code, and another asking for a copy of their invoice. Each conversation is managed with structured templates—no calls, no stress, just clear written replies.

What Team Members Say
“I work from another time zone, and I love that no one cares what hours I choose—just that I show up and help.” – Renee V., Buenos Aires, AR
“Structured systems, reliable pay, and no need for small talk or cold calls. Exactly what I needed.” – Tomas J., Minneapolis, MN

FAQs
Are there phone calls or video calls?
Never. This is a messaging-only position.

Do I need to have worked in support before?
No. We provide everything you need during onboarding.

How soon will I start earning?
Most applicants are live and earning within 3–5 business days.

Apply Now – Chat-Focused Careers Built for Remote Life
Click the Apply Now button to apply for a legitimate remote chat assistant career opportunity. Train once, work when you want, and earn every week—without ever being on a call.