Job Title: Remote Customer Service Support Agent – No Phone Calls
Compensation: $25–$35 per hour, paid weekly
Location: Fully Remote – Global candidates accepted
Schedule: Flexible 4–8 hour shifts; 15–40 hrs/week
Experience Required: None – full training provided
Education Required: No degree needed

About the Company
This fast-growing digital services company delivers subscription-based productivity tools, online training programs, and user-focused resources to a global customer base. Known for their responsive, non-intrusive customer service model, they’re now expanding their remote support team to keep pace with rising demand. To ensure fast, seamless assistance for their users, they are hiring for remote non phone customer service jobs—where all support is delivered through chat and email. No cold calls. No live phone queues. Just structured messaging support with flexible hours.

Position Overview
If you’re looking for remote non phone customer service jobs hiring now, this role gives you everything you want: a legitimate remote position, flexible hours, no phone interactions, and weekly pay. You’ll help users resolve product access issues, account questions, billing adjustments, and more—all through a simple messaging dashboard.

Your Responsibilities
– Respond to live customer messages and email support tickets
– Guide users through subscription updates, login issues, and platform navigation
– Follow support scripts and save responses for efficient case handling
– Escalate technical bugs and sensitive issues to internal teams
– Keep notes clear and organized for every customer conversation
– Deliver written support that feels personal, timely, and on-brand

Why You’ll Love This Role
– No phones, no Zoom. 100% written communication
– Fully remote. Work from anywhere you have Wi-Fi
– Self-paced schedule. Pick shift blocks that fit your week
– Weekly pay. Deposited every Friday
– Zero experience required. Designed for entry-level applicants

What You’ll Need
– Laptop or desktop computer with Chrome
– Stable internet connection (10 Mbps or higher)
– Typing speed of 45+ WPM
– Written English fluency and a calm, helpful tone
– Ability to focus independently during remote work

Compensation & Scheduling
Start at $25/hour
Raise to $30–$35/hour after 30 verified shifts and solid QA performance

You’ll self-schedule each week using the internal shift portal. Mornings, evenings, weekends, and overnight shifts available.

Training Path
– 2-hour onboarding orientation
– Simulated ticket responses and chat exercises
– First shift monitored with coaching support
– Paid work begins in under a week

Example Shift
You log in for a 10 AM–4 PM shift. First chat: a user’s payment didn’t process—you walk them through updating billing. Next: someone needs help finding their download—you send the correct link. Last: a customer has questions about canceling—you confirm and guide them through the process. No talking—just clear, structured messaging from start to finish.

What Real Agents Say
“I avoided customer service jobs for years because of phone work. This is nothing like that—it’s written, calm, and consistent.” – Rosa M., Kansas City, MO
“This job gave me the freedom to earn while traveling. I just need my laptop and internet—no calls, no meetings.” – Enzo F., Rome, IT

FAQs
Is this position really 100% non-phone?
Yes. All customer interactions happen via chat or email.

Do I need to live in the U.S.?
No. This job is open globally.

How soon can I start?
Most new hires complete training and start paid shifts within 3–5 business days.

Apply Now – Real Customer Support, No Talking Required
Click the Apply Now button to apply for one of the top remote non phone customer service jobs hiring now. Get trained, get paid, and support real users—all without ever picking up the phone.