Job Title: Entry-Level Remote Support Specialist
Compensation: $25–$35/hour
Location: Work from Anywhere – Fully Remote
Schedule: Flexible (15–30 hours/week)
Experience Required: None
Education: No degree required

Position Overview
Our client is hiring Entry-Level Remote Support Specialists to assist with digital task execution, document handling, and internal platform updates. If you’re searching for “customer service remote jobs” but prefer a quieter, non-phone role that still supports customer-facing operations, this position offers a professional alternative. You’ll be responsible for resolving simple internal tickets, tagging digital content, and supporting teams across multiple platforms—all through structured workflows. There are no live calls or meetings, and you’ll work independently with clear daily goals.

What You’ll Be Doing
After completing onboarding, you’ll be matched with a project team and begin supporting internal ticketing systems, content reviews, and admin tasks.

Key responsibilities:
Responding to internal support tickets via dashboard using saved responses
Tagging content for relevance, accuracy, or compliance
Formatting Google Docs, PDFs, or shared file templates
Organizing folders, spreadsheets, and digital assets
Updating task trackers and reporting flagged issues
Submitting shift logs and documentation summaries

Who Should Apply
People looking to gain experience in support roles without jumping into phones or live chat
Remote workers who enjoy structured, checklist-based tasks
Job seekers who want professional work-from-home options with zero experience
Organized individuals comfortable navigating cloud-based tools
Candidates who prefer independent, quiet work with accountability

Minimum Requirements
Laptop or desktop computer
Reliable internet connection (10 Mbps minimum)
Typing speed of 40 WPM or above
Familiarity with basic digital tools (Docs, Sheets, Trello, etc.)
15–30 hours/week of availability
Ability to follow SOPs and complete written training modules

Pay & Perks
$25–$35/hour depending on performance and task type
Paid onboarding and system access
Weekly or biweekly payments via PayPal, Wise, or bank transfer
Zero sales, phone work, or video meetings
Structured, ongoing workflow with advancement to QA, support lead, or escalation assistant roles
Bonus eligibility after 30 days of consistent performance

A Typical Day
You begin your shift in the afternoon and check your assigned ticket queue. You respond to 10 flagged items using pre-written responses, update a spreadsheet of resolved items, and format three uploaded files for final review. You finish by logging your shift in the internal tracker and submitting a quick summary—no calls, no stress, just structured, remote work.

Testimonials
“I didn’t want a phone job but still wanted to be part of customer support. This lets me help behind the scenes and keep my schedule flexible.” – Amina D., Nigeria
“I love the clarity—everything’s documented and laid out, which makes it really easy to stay productive from home.” – Carl R., Mexico

FAQs
Q: Is this a phone-based customer service role?
No. This position is written-only and focuses on back-end support tasks.
Q: Do I need prior experience in support or tech?
Not at all. Full training is provided and tasks are matched to beginner skill levels.
Q: Will I need to attend meetings or live check-ins?
No. This is a fully asynchronous job with self-managed reporting.
Q: Can I work evenings or weekends?
Yes. You set your own schedule and work during the time blocks you select.

Apply Now
If you’re ready to work behind the scenes, help real teams stay on track, and earn $25–$35/hour from home, this role was built for you. Click the Apply Now button to begin your application. Onboarding starts weekly and seats fill quickly.